Introduction
This privacy policy explains what data is collected when you use our website, why it is collected, and how it is protected in accordance with the General Data Protection Regulation (GDPR) and applicable French law.
Data controller
SenLab AI
- Website: https://www.senlab-ai.org
- Email: contact@senlab-ai.org
- Form: Contact page
The data controller is the person or entity that determines the purposes and means of processing personal data.
Data we collect
When you use the contact form, we may collect:
- First and last name
- Email address
- Company name
- Phone number (if provided)
- Subject of your request
- Message content
- IP address
- Technical information related to your browser
When browsing the site, aggregated data may be collected only after your consent via the cookie banner (see cookies section).
We collect only data that is strictly necessary to handle your request or improve the site, as described below.
Purposes of processing
Collected data is used to:
- Respond to your contact requests
- Provide information about our services
- Communicate in a business or professional context
- Improve our services and website
- Ensure site security and prevent abuse
We never sell your personal data.
Legal basis
Processing is based on:
Legitimate interest
To respond to your requests and ensure proper site operation.
Consent
When you explicitly accept features or services requiring your agreement (optional cookies, audience measurement).
Data recipients
Data may be accessible only to:
- The SenLab AI team
- Our hosting providers (Google Cloud)
- Our analytics providers, after consent (Google Analytics, Microsoft Clarity, PostHog EU)
These providers are bound by confidentiality and security obligations.
Retention periods
We retain data as follows:
| Data type | Maximum period |
|---|---|
| Contact form | 3 years after last exchange |
| Technical data (analytics) | 13 months maximum |
| Security logs | 12 months maximum |
After these periods, data is deleted or anonymised.
Hosting and security
We implement technical and organisational measures to protect your data:
- Secure HTTPS connection
- Encrypted communications
- Access control
- Secure backups
- Access monitoring
The site is hosted on Google Cloud Run. Despite our efforts, no system is completely invulnerable.
Cookies and similar technologies
The site may use:
Strictly necessary cookies
Required for site operation (session, display preferences).
Optional cookies
Used to improve user experience — only after your consent.
You can manage your preferences at any time via the manager below or the banner shown on the site.
Your rights
Under the GDPR, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to object
- Right to data portability
- Right to withdraw consent
To exercise your rights: contact@senlab-ai.org or the contact form.
We will respond within one month at the latest.
Complaint
If you believe your rights are not being respected, you may lodge a complaint with the CNIL:
Transfers outside the European Union
When using certain cloud or analytics services, some data may be transferred outside the European Union.
Where necessary, we ensure GDPR safeguards are in place (standard contractual clauses, EU hosting for PostHog).
Changes
This policy may be updated at any time to reflect legal, regulatory, or technical changes.
The update date at the top of this page will be revised accordingly.
Contact
For any question about the protection of your personal data:
- Email: contact@senlab-ai.org
- Website: https://www.senlab-ai.org
- Form: Contact page
Acknowledgement
By using this site, you acknowledge that you have read this privacy policy.